SHIPPING POLICY

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SHIPPING TIMES

All orders are processed within 1-2 business days.

ESTIMATED SHIPPING TIMES

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• Domestic Shipping (Australia): 4-7 business days

• International Shipping: 7-21 business days, depending on the destination

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Please note that these are estimates, and actual delivery times may vary based on your location and local postal services.

2

SHIPPING RATES

Shipping rates are calculated at checkout based on your location and selected shipping method.

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STANDARD​

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• Australia and New Zealand: $9.99 AUD flat rate. Free shipping for orders above $44.99 AUD.

• United Kingdom, United States, Canada, Asia and Europe: $19.99 AUD for orders under $99.99. $14.99 AUD for orders above $99.99. Free shipping for orders above $149.99 AUD.​

EXPRESS​

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• Australia and New Zealand: $14.99 AUD flat rate.

• United Kingdom, United States, Canada, Asia and Europe: $29.99 AUD for orders under $49.99, and $19.99 AUD for orders above $99.99 AUD.

3

ADDITIONAL INFORMATION

ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.

LOST OR DAMAGED ITEMS

If your order is lost or damaged during shipping, please contact us at halathelabell@gmail.com. We will work with you to resolve any issues as quickly as possible.

CONTACT US

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If you have any questions about shipping, please feel free to reach out to us at halathelabell@gmail.com, or use our online chat service. We’re here to help!

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